About

Business judgment and hands-on engineering. The same person.

Nathan Boucher, Founder and Principal Consultant of Integrated IT

Nathan Boucher

Founder · Principal Consultant

Charleston, SC ~30 years in technology Integrated IT since 2015

Nathan Boucher founded Integrated IT in 2015. My career spans approximately 30 years across software development, systems engineering, Microsoft ERP, EDI, and technology leadership, including CIO and CTO roles where I built and led ERP, EDI, integration, ecommerce, and BI teams across the U.S., Europe, Australia, and Asia.

I work directly on Microsoft technology projects: Business Central and NAV integrations and migrations, EDI, Dynamics 365 CRM, Azure and identity, Microsoft 365, SharePoint, security, reporting, and custom .NET development. My background combines the business side of ERP — finance, inventory, operations, and reporting — with the engineering needed to make systems work together.

Integrated IT is a principal-led practice. I lead every engagement — the assessment, the architecture, and the code that carries the most risk. When a project needs more hands or a narrower specialty, I bring in people I've worked with, under one agreement and my review.

ERP platforms

Business Central, Dynamics NAV (incl. NAV 2009), D365 Finance & Operations, Dynamics AX

ERP processes

Finance, inventory & costing, dimensions, payment applications, reconciliation

Integration & EDI

ANSI X12, EDIFACT, AS2, REST/SOAP, .NET and Python middleware, TrueCommerce, SPS, Cleo, Boomi

Engineering

.NET/C#, SQL Server, Azure, APIs, C/AL and AL, React/TypeScript

Reporting

Power BI, Microsoft Fabric, paginated reports (SSRS), SQL data modeling

Leadership & security

CIO/CTO roles, interim IT leadership, PE and public-company environments · SOX, TISAX, IATF 16949 · CISSP

Wharton Executive CTO Program · MIT, Leading AI-Driven Organizations · CISSP

Platform experience

Years with each platform.

I've implemented and supported Microsoft ERP and cloud products before, during, and after the move to Dynamics 365.

AreaPlatformYears
Microsoft ERPBusiness Central8
Microsoft ERPDynamics NAV / Navision (2009–2018)17
Microsoft ERPDynamics AX → Dynamics 365 Finance & Operations9
Dynamics 365 & Power PlatformCustomer Engagement / Customer Service12
Dynamics 365 & Power PlatformSales9
Dynamics 365 & Power PlatformDataverse10
Dynamics 365 & Power PlatformField Service3
Dynamics 365 & Power PlatformPower Platform / Power Automate8+
Dynamics 365 & Power PlatformDynamics 365 API integrations10
Microsoft 365 & AzureSharePoint (SharePoint Online & OneDrive: 13)24
Microsoft 365 & AzureTeams8
Microsoft 365 & AzureExchange (Online and on-premises)20+
Microsoft 365 & AzureAzure infrastructure (VMs, networking, firewalls, Kubernetes)12
Microsoft 365 & AzureAzure App Services & DevOps8
Data & reportingSQL Server development and DBA, including Azure SQL25+
Data & reportingPaginated reports (SSRS)20+
Data & reportingPower BI10+
Data & reportingMicrosoft FabricSince its 2023 release
Data & reportingOther SQL platforms (MySQL, PostgreSQL, SQL Anywhere, SQLite)20+
Development.NET (C#)20+
DevelopmentC/AL and AL15
DevelopmentReact / TypeScript5
IntegrationEDI17+

Non-Microsoft ERP: Sage MAS 90/200, Sage PFW, Sage 300 CRE, and Infor Trans4M, primarily supporting operations ahead of and during migrations to Microsoft platforms.

Dynamics 365 CRM project history

How we work

Senior-led delivery, explicit scope.

01

The person you talk to leads the work

I lead the assessment, design the architecture, and write the code that carries the most risk. There is no account layer between the conversation and the delivery.

02

Scope defined around the result

We scope engagements around a specific problem and how we will know it is solved — reconciled balances, correct postings, a working connection.

03

Continuity built in

We agree documentation, handover, access, and support arrangements as part of each engagement. You own the code, repositories, credentials, and documentation we produce.

Career evidence

Where the experience comes from.

Executive roles, interim leadership, and consulting engagements across three decades — described by size and outcome, never by name. Included to show the range of environments, not to suggest a client-size requirement.

>$750MIn-house CIOGlobal manufacturer and distributor — seven ERP projects (AX through D365 F&O), B2B/B2C ecommerce, EDI, and a global security program across four continents.
$2BIT leadershipPublicly traded real estate operator — rescued a NAV program stalled two years across 13 vendors and $9M spent; live in 3 months; ran IT through the company's sale, SOX audits included.
$150MInterim IT DirectorPE-backed automotive and packaging manufacturer — Business Central across 10 plants in the US and Mexico, EDI through a carve-out, TISAX / IATF 16949, Power BI finance stack.
$1B+MigrationBuilding products manufacturer — AX 2012 to Business Central migration.
$100MIn-house IT/EDI leadershipInternational CPG manufacturer and distributor — ERP migration and an EDI program that cut chargebacks 80%.
$2BConsultingResidential and commercial security company — Dynamics CRM, Customer Service & Field Service strategy and partner selection, with a Microsoft partner.
FootwearConsultingManufacturer supplying retail, wholesale, and every branch of the U.S. military — D365 Finance & Operations rescue and support-partner selection.
PharmacyConsultingMulti-location compounding pharmacy — Business Central POS integration rescue after a failed implementation.

The overlap

Business expertise, platform expertise, and engineering under one accountable lead.

The CIO and CTO roles, the EDI programs, the security work, the Azure and Microsoft 365 estates, and the reporting platforms are why I understand what an integration or migration has to deliver for finance, operations, and ownership — and why engagements here work across the ERP transaction, the APIs, the middleware, the data, the hosting, and the identity layer without handing off at each boundary. I also co-founded RentAnything, a recreational booking platform built with .NET, React/Next.js, and Dataverse — a separate business, and current evidence that I still write production code.

The path here

Three decades, in order.

Mid-90s

Career begins in software development & systems engineering

2000s

ERP, EDI, manufacturing systems & infrastructure depth

2010s

IT leadership: $100M international distributor, $2B publicly traded real estate operator

2015

Integrated IT, LLC founded

2017–2022

Global CIO, >$750M manufacturer and distributor

2022–2024

CTO, logistics visibility platform

2024

Co-founded RentAnything

Now

Integrated IT: senior-led Business Central, EDI, and Microsoft consulting

Direct access

Talk to the person who leads the work.

Describe the Business Central, EDI, or Microsoft problem you're dealing with. I review every inquiry personally and will tell you directly whether the project is a fit.

Discuss your project