Work
Results from consulting engagements and in-house technology leadership.
Eight case studies across Business Central, NAV, EDI, Dynamics 365, and custom development. Each is labeled as a consulting engagement or an in-house role. Clients are described by industry, never by name.
8 of 8 case studies
Consulting engagement (current)
NAV-to-Business Central upgrade with EDI and marketplace integrations
International CPG manufacturer and distributor
Upgrading from Dynamics NAV to Business Central, with customer EDI through TrueCommerce, custom AS2 for vendors, and Amazon, Shopify, and TikTok store integrations built on .NET APIs and AL extensions.
In-house IT/EDI leadership
EDI chargeback and cost reduction
International CPG manufacturer and distributor
Managed a five-person IT/EDI team, third-party providers, and a $2.5MM+ annual IT/EDI budget. Integrated EDI with Sage PFW and Dynamics NAV, and built custom SQL Server, ERP, and EDI validation and automation tools across retail, wholesale, direct-market, fulfillment, and logistics transactions.
→ Customer and vendor chargebacks cut 80% from a peak above $2MM; fixed EDI costs reduced 30% annually.
In-house CTO
Integration platform replacement
Logistics visibility platform
Built and led a team that included four dedicated EDI and integration engineers, and personally developed an internal and customer-facing integration platform in Python, .NET, SQL Server, and modern APIs. It integrated logistics, transportation, customer, billing, POS, ERP, and analytics data and replaced expensive third-party integration platforms.
→ More than $300K in annual costs eliminated; recovered transaction fees representing approximately 30% of gross revenue.
Consulting engagement
Business Central customer portal with document integration
Built a full-stack customer-facing portal surfacing live Business Central data through the BC API, with SharePoint document integration via the Microsoft Graph API.
→ Customers self-serve on live ERP data with zero ERP licenses issued to customers.
Consulting engagement
Business Central POS integration rescue
Multi-location compounding pharmacy
Took over a point-of-sale integration with Business Central after the original implementation failed and brought it to a stable, working state.
→ A working POS-to-BC integration after a failed implementation.
In-house CIO
Global ERP, EDI, ecommerce, and CRM programs
Global manufacturer and distributor
Led ERP, EDI, ecommerce, and BI teams across the U.S., Europe, Australia, and Asia on Dynamics AX and Dynamics 365 Finance & Operations. Technical lead for a Dynamics 365 Commerce B2B order-management program, and led consumer, customer, and helpdesk CRM implementations in the U.S. and EU.
→ Retailer drop-ship and direct-import programs implemented for brick-and-mortar and online retailers.
Interim IT Director engagement
EDI through a carve-out and ERP transition
Multi-plant automotive and packaging manufacturer
Managed EDI processes through post-carve-out stabilization and a Business Central implementation, and developed custom EDI integrations and automation workflows with Infor Trans4M, supporting seven U.S. and three Mexico facilities.
→ Trading-partner EDI maintained through a carve-out and ERP transition across ten facilities.
In-house role · Consulting engagement
Amazon Seller and EDI order processing into NAV
Built an end-to-end order processing pipeline from Amazon Seller Central and EDI transaction sets into NAV — automating order intake, inventory updates, and fulfillment acknowledgment.
→ Multi-partner orders processed automatically into NAV without manual re-entry.
Have a similar problem?
Bring me the specific Business Central, EDI, or integration problem.
Describe the systems and trading partners involved and what needs to change. I review every inquiry personally and will tell you directly whether the project is a fit.
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